Store Policies

Little Dragon Designs is a small family business that wants to bring you unique fantasy artwork and jewellery and provide a safe, secure and enjoyable shopping experience. 

Ordering

Orders can be made via our store with secure Paypal checkout or Stripe. If preferred feel free to contact me directly as I can also create direct Paypal invoices that can be sent to your email address. Little Dragon keeps all your details secure and will never share them with any third party.

Shipping

Shipping is carried out via Royal Mail. Alternate couriers may need to be used for larger and more complex custom work that can't be shipped via royal mail but this can be discussed during the making of your custom piece.

We also try and recycle packing material such as boxes and bubble wrap, but everything will always be packaged for a safe journey (I am a notoriously careful packer!)

Buyers are responsible for any customs or import taxes that may apply in your country. Also please be aware that we cannot be held responsible for any delays due to customs, it is completely out of our hands!

Returns

If there has been an error in your order please get in touch as soon as possible so we can sort it out. 

If you would like to return a non custom made item, please contact me within 14 days of delivery and return the item within 30 days. A refund will be made upon safe return of the item in its original condition. 

We cannot accept returns for custom made items - you will be kept up to date throughout the making of your piece and it will not be sent until you are 100% happy :) 

Privacy Policy

We know you value your privacy so we do to. To read about what data we collect, how we use it, and why, please visit our Privacy Policy