Store Policies

Little Dragon Designs is a small family business that wants to bring you unique fantasy artwork and jewellery and provide a safe, secure and enjoyable shopping experience. 


Orders can be made via our store with secure payment methods such as Paypal checkout or Stripe. If preferred feel free to contact me directly as I can also create direct Paypal invoices that can be sent to your email address. Little Dragon keeps all your details secure and will never share them with any third party.


Shipping is carried out via Royal Mail. Alternate couriers may need to be used for larger/more expensive/urgent orders.

We also try and recycle as much packing material as possible, such as boxes and filling -  everything will always be packaged for a safe journey (I am a notoriously careful packer!)

Customs Charges

Buyers are responsible for any customs, import taxes or VAT that may apply in your country. Also please be aware that we cannot be held responsible for any delays due to customs, it is completely out of our hands! In the event of a parcel being rejected and returned to us because the buyer was not prepared for customs charges in their country, we will not provide a refund on the cost of shipping. 

EU Customers

EU customers please be aware you will now likely be charged VAT on delivery as we do not collect this via the website. (We cannot refund postage costs for any orders returned because of VAT/customs charges) 


Countries Unavailable for Shipping

If you cannot place an order because your country is not enabled on the website, feel free to pop me an email or message on social media as I may be able to post to you.

Unfortunately we are no longer shipping to Germany or France due to new schemes that have been introduced for sending into these countries.



If there has been an error in your order please get in touch as soon as possible so we can sort it out. 

If you would like to return a non custom made item, please contact me within 14 days of delivery and return the item within 30 days. A refund will be made upon safe return of the item in its original condition. 

We cannot accept returns for custom made items - you will be kept up to date throughout the making of your piece and it will not be sent until you are 100% happy. 

Please note that for parcels rejected and returned due to the customer not being prepared for customs/VAT charges in their country, we are more than happy to refund the item cost on the safe return of the item but will not refund the cost of postage.

Privacy Policy

We know you value your privacy as do we! To read about what data we collect, how we use it, and why, please visit our Privacy Policy