Little Dragon Designs is a small family business that wants to bring you unique fantasy artwork and jewellery and provide a safe, secure and enjoyable shopping experience.
Orders can be made via our store with secure payment methods such as Paypal checkout or Stripe. If preferred feel free to contact me directly as I can also create direct Paypal invoices that can be sent to your email address. Little Dragon keeps all your details secure and will never share them with any third party.
Shipping is carried out via Royal Mail. Alternate couriers may need to be used for larger and more complex custom work that can't be shipped via royal mail but this can be discussed during the making of your custom piece.
We also try and recycle packing material such as boxes and bubble wrap, but everything will always be packaged for a safe journey (I am a notoriously careful packer!)
Buyers are responsible for any customs or import taxes that may apply in your country. Also please be aware that we cannot be held responsible for any delays due to customs, it is completely out of our hands! Customers in Europe may also now have to pay customs fees when ordering from the UK due to Brexit (I'm so sorry about this it really sucks! :( )
Please note that for our clothing, mugs and pillows we use a print-on-demand company to fulfil these (as we don't have the equipment at home to print onto them ourselves, but all the artwork is made by and original to us :) ) so please allow time for manufacture and shipping.
If there has been an error in your order please get in touch as soon as possible so we can sort it out.
If you would like to return a non custom made item, please contact me within 14 days of delivery and return the item within 30 days. A refund will be made upon safe return of the item in its original condition.
We cannot accept returns for custom made items - you will be kept up to date throughout the making of your piece and it will not be sent until you are 100% happy :)